Yes, we support the following languages: Arabic (Saudi, UAE), Bulgarian, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English (US, UK, AU, CA), Filipino, Finnish, French (France, Canada), German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Spanish (Spain, Mexico), Swedish, Tamil, Ukrainian, Vietnamese, Turkish.

Yes, WOWCall integrates with popular CRM systems including Salesforce, HubSpot, and many others. This allows for seamless data synchronization and lead management. For assistance with integration, please contact [email protected].

Yes, you can choose from over 100 voices available within the WOWCall dashboard for your AI Receptionist. We offer a wide range of voices that can align with different types of brand identities.

Yes, you can tailor everything from the welcome message, to the tone, environment, goal, personality and guardrails to ensure they reflect your business.

Absolutely! You can customize everything from your WOWCall agent’s welcome message, to conversational flows and responses to match your specific business’ needs and communication style.

WOWCall can handle various types of calls including appointment scheduling, lead qualification, customer support, follow-up calls, and general inquiries. Our AI’s responses adapt based upon the caller's needs.

Absolutely! WOWCall can manage several calls at the same time, up to 5 with our Starter plan, 10 with our Growth plan, and 15 with our Scale plan. So even during busy hours, your business stays fully covered without needing extra hardware or staff.

Yes, the WOW CRM shows full call logs with timestamps, caller IDs, summaries, dispositions, recordings and transcripts that you can search, filter, download, or export; access is permission-controlled and data is retained only while a subscription is active.

Absolutely! You can get email and in-app notifications at the frequency that’s most helpful for you.

Yes! WOWCall can be fully customized to handle appointment bookings, service scheduling, FAQs, lead capture, and even sales or support calls. Our AI voice agents can be trained with your business details, workflows, and preferred responses, allowing them to book appointments, answer customer questions, qualify leads, and provide accurate information just like a live receptionist.

Yes, WOWCall has been designed in accordance with applicable GDPR requirements. This includes measures designed to ensure lawful data processing, adherence to data subject rights, and the implementation of appropriate security measures.

We use enterprise-grade encryption for data transmission and storage. All data is encrypted both in transit and at rest, and we follow industry-standard security protocols. You control recordings and transcripts, with short default retention (6 months) and deletion on request at [email protected].

We offer 3 flexible plans, each starting with a free trial. Our plans are based on call volume and core features every business needs. Visit our pricing page to learn more.

Yes, every WOWCall plan begins with a 30-minute or 7-day free trial, giving clients the chance to explore all features before committing to a paid plan. You won’t be charged if you cancel within the 7-day trial period. However, if you decide to upgrade earlier or don’t cancel before the trial ends, your paid plan will automatically begin.

All tiers include 24/7 answering, one local number, call summaries/transcripts, and core features. Plans scale mainly by minute bundles and support level - not by gating features.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments accordingly.

Each WOWCall subscription includes unlimited minutes, across 1000 calls. And call times are rounded in 60-second increments. If your business deals with a higher volume of calls per month, just email [email protected] to request assistance with increasing the number of calls that your company can receive through WOWCall.

Yes, because they consume live agent time. We continuously refine filtering to minimize impact.

Yes, just forward your existing number to the WOWCall number included with your plan.

There are no setup fees and no hidden charges. Pricing is transparent: monthly plan + overage (if any) + taxes where applicable.

Currently, WOWCall supports calls within and between the United States and Canada only. However, you can still receive international calls if they are forwarded to your local WOWCall number.

Yes, we do! Please connect with us through live chat or schedule a demo call to discuss tailored plans and pricing options for your business.

As part of your WOWCall subscription, the first 500 messages sent via SMS are free. After that each message is billed at a rate of 0.0096/message.

WOWCall integrates with popular CRM systems, calendar applications, email platforms, and business tools. We also provide API access for custom integrations and assistance with integrations and configurations for clients.

Setup typically takes just a few minutes. You can be up and running with basic functionality in under 10 minutes. Additional customization can be completed as required, with each update taking a matter of minutes to complete.

We provide comprehensive support including documentation, video tutorials, email support, and priority support for enterprise customers. Our team is available to help you get the most out of WOWCall.

Yes, we offer white-glove onboarding services to help you set up your agent and tailor it to your business’ requirements. These sessions are available upon request and can be scheduled at your convenience.